Curvy Mechanics

Support

Something not working, a purchase gone missing, or an idea for a game? Write to us.

What to include in your message

The game’s name.
Your device model, for example “Pixel 8” or “Galaxy A54”.
Your Android version (on most phones: Settings › About phone).
The game version (on most phones: Settings › Apps › the game, near the bottom of the page).
What happened, what you expected, and the level or screen you were on. A screenshot helps.

For a purchase problem, include the order number from the Google Play receipt email (it starts with “GPA.”). Please do not send card details or passwords; we never need them.

Purchase help for Moon Sling

Moon Sling has one optional one-time purchase, Full Game, which unlocks every level after the first 20. It is bought and paid for through Google Play.

Restore a purchase

The game checks with Google Play each time it starts, so after reinstalling or moving to a new phone, the Full Game usually comes back on its own. If it does not:

Make sure the phone is online and signed in to Google Play with the same Google account you used to buy.
Open Moon Sling, open the Full Game offer, and tap Restore Purchase.
If it says no purchase was found for this Google Play account, check which account the Play Store is using, then email us with your order number.

Payment pending

Some payment methods take time to complete. While a payment is pending, the levels stay locked and the main menu shows “Full Game · Pending”. They unlock when Google Play confirms the payment. If the payment is not completed, nothing is unlocked and the offer comes back.

Refunds

Refunds for purchases made on Google Play are handled by Google Play. Google explains how to ask for one, and what its refund policies are, here: Learn about Google Play refund policies. If a refund is granted, the Full Game is removed from the game the next time it checks with Google Play.

If something went wrong with a purchase and Google Play cannot help, email us with your order number.

Game pages

Moon Sling support

Privacy

What happens to the information in your email is described in our Privacy Policy.